Service Solutions can provide customers with a
fixed rate to provide on-site technical support on a daily,
hourly, monthly or yearly basis. Services can include support of
audio visual services such as equipment set up, stand-by
assistance and operation of equipment during meetings.
For additional information regarding audio visual service agreements, integration, products and services, or to speak to a representative, please contact Service Solutions at +353 -1 - 4603166 or click here to have an Service Solutions Representative contact you.
Service Solutions Service
Level Agreements (SLA's) provides our
customers with turnkey, rapid-response
coverage for labour and support on their
recently integrated environment in addition
to Service Solutions standard warranty.
Sample of SLA features are:
- Free labor to replace projector bulbs for equipment provided (customer is responsible for the cost of the bulb).
- One preventative maintenance and system review visit per year by a certified audio visual engineer.
- Free operating system software updates on all equipment provided (performed at the scheduled preventative maintenance sessions).
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17-A1 Mulcahy Keane Ind Est,Greenhills Road, Walkinstown,
Dublin 20
Ireland
Tel: +353 1 460 3166
FAX: +353 1 460 3077 EMAIL CONTACT