Service Is The Key Driver In Our Business
Service Solutions can provide customers with a fixed rate to provide on-site technical support on a daily, hourly, monthly or yearly basis. Services can include support of audio visual services such as equipment set up, stand-by assistance and operation of equipment during meetings.
Service Solutions Service Level Agreements (SLA's) provides our customers with turnkey, rapid-response coverage for labour and support on their recently integrated environment in addition to Service Solutions standard warranty.
Sample of SLA features are:
- Free labor to replace projector bulbs for equipment provided (customer is responsible for the cost of the bulb).
- One preventative maintenance and system review visit per year by a certified audio visual engineer.
- Free operating system software updates on all equipment provided (performed at the scheduled preventative maintenance sessions).
For additional information regarding audio visual service agreements, integration, products and services, or to speak to a representative, please contact Service Solutions at +353 -1 - 4603166
or click here to have an Service Solutions Representative contact you.